Les Vals du Dauphiné Tourist Office is committed to the quality of your welcome
Because we want to ensure that your stay brings you full satisfaction, our Tourist Office has obtained the Destination d’Excellence ™ certification.
Les Vals du Dauphiné Tourist Office has been awarded the “Destination d’Excellence” label, granted following the evaluation of demanding criteria on the quality of our reception and tourist information. This label, which replaces the “Qualité Tourisme” brand, proves our commitment to continuous improvement and to more accessible and eco-friendly tourism. Our vision is based on the promotion of a verified and updated tourist offer, personalized advice and active listening to the needs of our visitors.
As part of this approach, we apply all our attention and expertise to provide an accessible reception and information space, to disseminate the local tourist offer in French and English on our website, our networks and our brochures, to provide information about accommodations and to promote events and activities in the area aimed at the general public.
For this, we provide a physical and phone permanence from our Tourist Office, with available and qualified stay advisors. We are also committed to provide a quick and personalized response to all your requests from the contact form.
Our team ensures that the information provided to you is up-to-date and reliable. We offer various services, such as outdoor games or animations, whose primary purpose is the promise of a beautiful experience to live with your family during your holidays in Les Vals du Dauphiné.
We want to listen to all your comments and suggestions, and understand your expectations as best as possible to improve ourselves. Therefore, you can:
Les Vals du Dauphiné Tourist Office is also classified in category II and is part of the network of the Departmental Federation of Isère Tourist Offices and French Tourist Offices.
Our commitments for the environment
Our Tourist Office has adopted good gestures for the planet and the local economy:
- Regulate our CO2 emissions: we opt for a rational use of heating and air conditioning and we prioritize carpooling for our trips.
- Promote alternatives to cars and a careful behavior outside: we help our partners get the Accueil Vélo certification, and we actively promote cycling, walking and public transportation. We also value our Sensitive Natural Spaces and the good gestures to have when hiking.
- Prioritize digital: our documentation is available for online consultation or download, and we send the monthly animations agenda by mail (French only): ask the Tourist Office advisers!
- Favor short circuits: for our internal purchases and the products of our gift shop, we prioritize local partner artisans – located within 25 km.
- Reduce and recycle: we sort our waste! And you?
- Limit our impressions: we avoid printing unless necessary and have adopted reasonable practices: scratch paper, front/back, black & white… We also adjust the quantities of our editions every year to reduce paper waste.
- Encourage our partners to adopt good practices: we are a communication relay for tourism professionals.
The commitments of the destination
The local administration services are also committed to environment preservation and improving quality of life in our lands. They offer many services to the population, including tutorials and blog articles about climate, and they plan for a better future with cycling development projects, building renovating, garbage management…